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Returns & Exchanges
At MISSION, we stand behind our cooling technology and performance gear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided via email.
3
Pack Your Gear
Place the unused items in their original packaging, ensuring all tags are attached, and secure the shipping label to the outside.
4
Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing